Next auction:
Tuesday 27 October 2026
Greasby’s — R F Greasby (London) Limited
Last updated: 20 July 2026
CONTENTS
R F Greasby (London) Limited, trading as Greasby’s, operates general goods and specialist auctions and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We are the data controller for the personal information described in this policy. We have not appointed a formal Data Protection Officer, as this is not a legal requirement for our business, but all privacy queries are handled by the contact below.
Contact details
Business Name: Greasby’s
Address: 211 Longley Road, Tooting, London, SW17 9LG
Email: info@greasbys.co.uk
Telephone: 020 8672 2972
We may collect the following personal information:
Name
Postal address
Email address
Telephone number
Identification documents, where necessary for anti-money laundering checks or fraud prevention
Bidder registration details
Purchase and bidding history
Payment information (payments are processed securely; we do not store full payment card details unless required by our payment provider)
Delivery and collection details
Communications with us
If you visit our website, we may also collect technical information such as your IP address, browser type and cookie data (see Section 11, Cookies).
Our services are intended for adults only. Bidders must be 18 or over, and we do not knowingly collect personal information from children.
We collect information when you:
Register as a bidder or seller
Purchase or sell goods through our auctions
Contact us by telephone, email or in person
Subscribe to our mailing list
Visit our website
We use your personal information to:
Register bidders and sellers
Administer auctions
Process payments and refunds
Arrange collection or delivery of goods
Respond to enquiries
Verify identity and prevent fraud, including where required under the Money Laundering Regulations 2017
Maintain auction security
Comply with legal and regulatory obligations
Maintain accounting and business records
Send marketing communications where you have consented or where we are otherwise permitted to do so by law
Providing certain information (such as identification for bidder registration) is necessary to enter into a contract with us or is a legal requirement. If you do not provide this information, we may be unable to register you as a bidder or complete a transaction with you.
We process your personal data on one or more of the following lawful bases:
Performance of a contract
Compliance with a legal obligation (for example, anti-money laundering and accounting requirements)
Our legitimate interests in operating and improving our business, preventing fraud, and maintaining the security of our premises and auctions
Your consent (where required, such as certain marketing communications)
We may share your information with:
Payment service providers
Delivery and courier companies
IT, website hosting and analytics service providers
Professional advisers including accountants and solicitors
Regulatory authorities, law enforcement agencies or courts where required by law
Sellers or buyers where necessary to complete a transaction
We do not sell your personal information to third parties.
Some of our service providers (for example, website hosting, email and analytics platforms) may store or process personal data outside the UK, including in the United States. Where this happens, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, the EU Standard Contractual Clauses, or reliance on a provider’s adequacy status or equivalent certification. You can contact us for further details about the safeguards used for any specific transfer.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting and regulatory requirements, including:
Financial and transaction records: at least 6 years, in line with HMRC requirements
Bidder and seller registration details: for the duration of our relationship, plus a reasonable period afterwards for record-keeping
Marketing contact details: until you unsubscribe or withdraw consent
CCTV and security footage (if applicable): typically no longer than 30 days, unless required for an investigation
Where retention periods cannot be fixed in advance, we determine them based on the amount, nature and sensitivity of the data, the purpose of processing, and any applicable legal requirements.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. This includes restricting access to personal data to staff who need it, using secure systems for storing records, and requiring our third-party providers to maintain appropriate security standards.
Under UK data protection law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information where applicable
Restrict or object to certain processing
Request transfer of your information in appropriate circumstances
Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us using the details in Section 1. We will normally respond within one month.
Our website uses cookies and similar technologies. Some are strictly necessary for the site to function and do not require your consent. Others, such as analytics or marketing cookies, are non-essential and are only set with your consent.
Strictly necessary cookies: required for core website functionality, such as security and remembering items in your basket. These cannot be switched off.
Analytics cookies: help us understand how visitors use our website, so we can improve it. These are only set if you accept them.
Marketing cookies (if used): may be used to measure the effectiveness of our communications. These are only set if you accept them.
When you first visit our website, you will be shown a cookie banner where you can accept or reject non-essential cookies, with both options given equal prominence. You can change your preferences at any time through our cookie settings link or your browser settings. Rejecting non-essential cookies will not affect your ability to use the core features of our website.
If you have concerns about how we use your personal information, please contact us first so we have the opportunity to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: ico.org.uk/make-a-complaint
Telephone: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect from the revised “last updated” date shown at the top of this policy.